Agreement version 2026-11-11.9
A. BACKGROUND AND AGREEMENT
LUXELINE PTY LTD trading as Luxeline (Luxeline, we, us) offers participation in this programme to the applicant (you, the ambassador). You accept these terms for yourself through the acceptance form. This agreement records your initial qualifying purchase, later eligible ambassador purchases, promotional content, reuse permission and continuing referral arrangement.
After programme acceptance, you receive your initial purchase code. Each purchase code covers one order with multiple eligible catalogue products, configurations and quantities. After your initial qualifying payment is confirmed, you may make repeat purchases through your account while you remain an active, eligible ambassador. Before payment, confirm each unit’s ambassador price, the order total and currency at checkout. Prices follow section 2 and include tax and delivery. A current recorded pricing basis is required before payment; it may be an owner-approved estimate as described in section 2. The accepted terms and checkout record remain with your application.
1. INTERPRETATION AND KEY TERMS
Initial qualifying purchase means your first order of eligible products and quantities bought with your personal purchase code. Its confirmed successful online payment is required for activation. Later ambassador purchases are separate eligible orders made while you remain active and eligible. Each purchase code covers one order, and each unit’s agreed ambassador price follows section 2 and includes tax and delivery.
Continuing referral code means your separate approved code for later customer sales. Collaboration content means completed material you knowingly create and publish or supply for this collaboration; it does not include unrelated or private material, accidental sharing or unpublished drafts.
Actual receipt means the customer actually receiving the referred order, supported by delivery evidence. Eligible net sales revenue and when commission becomes payable are defined in section 5. A reference to mandatory rights includes applicable consumer, cancellation, withdrawal, privacy and copyright rights that cannot lawfully be excluded.
2. AMBASSADOR PURCHASES AND PURCHASE CODES
After programme acceptance and email confirmation, Luxeline issues your initial personal purchase code. After your initial qualifying payment is confirmed, you may make unlimited repeat orders of eligible products and quantities while you remain an active, eligible ambassador. Each code covers one order containing multiple eligible products and quantities. Codes are personal and non-transferable; a code used for one order cannot be used for another.
Use your account portal for later purchase codes without submitting the programme acceptance form again. If you already have an unused code, the portal returns that code. After its order is paid, the portal can issue a fresh code for your next eligible order. If your previous order is awaiting payment, use its payment link. If payment failed or the order was cancelled, contact Luxeline before requesting another code.
Each unit’s agreed ambassador price is based on a recorded warehouse amount. Luxeline may use documented supplier cost or an owner-approved estimate from available catalogue information or the closest comparable item or configuration where exact supplier cost is unavailable. An estimate is not a supplier quotation. The agreed ambassador price must be lower than the normal current selling price without the code, including valid sale prices, on the same tax-inclusive basis. Before payment, checkout shows each unit price and the final order total, including tax and delivery, with no added checkout shipping. Each order remains subject to normal availability and a recorded pricing basis.
Purchase codes are separate from your continuing referral link and referral coupon code. Possessing a purchase code does not itself activate continuing referral benefits. It is not a discount offered to referred customers.
3. ELECTRONIC ACCEPTANCE ONLINE PAYMENT AND ACTIVATION
To accept for yourself, enter your full name, affirmatively agree to this programme agreement and submit the form. Account sign-in alone is not acceptance. You do not sign or act for Luxeline. The system records your identity, exact agreement version and actual submission and acceptance times. Your later checkout record is linked to that acceptance. Contact info@luxeline.com.au for copies or corrections.
Complete the initial qualifying purchase after acceptance. All ambassador purchases must use your own money through a supported online checkout payment method. Cash, cash on delivery and other offline methods are not accepted. A supported online gateway may offer its own instalment arrangement under that provider’s terms.
Continuing referral benefits activate only after recorded agreement acceptance and confirmed successful online payment for the initial qualifying purchase. This activation occurs once; later personal purchases do not restart it. Pending or failed payments do not qualify. Luxeline must not substitute an unagreed wig, price or delivery selection without your agreement.
4. CONTINUING REFERRAL LINK CODE AND ATTRIBUTION
After activation, you receive a continuing referral link and individual referral coupon code. You are responsible for sharing them with your audience and customers. Customers follow the link or use the code at checkout so eligible sales can be attributed to you.
You may request a preferred continuing code, subject to availability, reserved-name and other name restrictions, uniqueness checks and approval. No requested name is guaranteed. If a request cannot be accepted, an available alternative is required. Your purchase codes are generated for your own eligible orders and are separate from the continuing referral code.
You earn 20% commission only on eligible sales attributed to your approved link or code. Your own purchases, including the joining purchase, earn no commission. No commission is guaranteed for untracked sales and no amount of earnings is guaranteed. Customers who use your active referral code receive 10% off all products at checkout. This customer discount is separate from your personal ambassador purchase-code pricing.
If you believe an attribution or calculation is incorrect, contact Luxeline with the relevant order or referral evidence. We will review the records and correct a verified error. A review is not a promise to credit a sale whose eligible attribution cannot be established. You must not impersonate Luxeline, misuse another person’s code or make unconfirmed price or delivery promises.
5. NET COMMISSION RECEIPT HOLD AND PAYMENT
Commission is 20% of eligible net sales revenue for the attributed customer order. Start with customer-paid revenue retained after discounts and full or partial refunds, excluding actual pass-through taxes collected for an authority. Subtract the verified actual payment-processing fee and actual outbound fulfilment shipping cost attributable to that same order. Adjust those deductions for verified fee refunds or shipping credits. Do not deduct product cost, duplicate charges, estimated costs or arbitrary fees.
For example, if tax-exclusive retained revenue is $100, the verified payment fee is $3 and actual outbound shipping is $7, commission is 20% of $90, or $18. If $50 of that revenue is later refunded and those verified costs remain unchanged, the revised entitlement is 20% of $40, or $8. The example is a calculation, not a promise of any product price, fee or shipping rate.
Commission is held for seven days from actual customer receipt, not order, dispatch or estimated delivery. At the end of that hold, Luxeline processes payment if no return request is open and the required receipt and cost evidence is verified. Missing evidence must be resolved without undue delay; payment is then processed promptly. No receipt date or deduction is guessed.
A timely return request keeps affected commission pending while the request is assessed and while the item is in transit. A full refund removes the corresponding commission; a partial refund reduces it appropriately. Later valid refunds and chargebacks also adjust the entitlement. The eligible amount cannot generate a negative commission.
Luxeline must keep transparent calculation and payment records and explain pending items or adjustments on request, while protecting other customers’ personal information. If already paid commission is later reduced, record the difference in the commission balance and account for it against future amounts as appropriate. This does not authorise an automatic debit from your bank account, an arbitrary penalty or an extra collection fee.
After payment is processed, allow approximately three additional days for funds to reach your account: about ten days from actual receipt where no hold remains. Bank processing, especially internationally, may vary; this is an estimate, not a guaranteed arrival date. Luxeline uses your separately confirmed payment details. This timing adds no processing fee or other charge.
The seven-day commercial window and commission hold do not reduce mandatory consumer or withdrawal rights. Where applicable, UK and EU distance-sale rules generally allow a 14-day withdrawal period, subject to lawful exceptions. The commission hold remains seven days; a later valid refund still adjusts commission. No blanket hygiene or custom-item exception is assumed for all wigs.
6. PROMOTIONAL CONTENT BRAND TAGS AND DISCLOSURE
You must create and publish promotional content featuring the specific collaboration wig or product. There is no fixed posting schedule, deadline or minimum post count.
Every piece you publish featuring that collaboration wig or product must include at least a Luxeline brand tag. On Instagram and TikTok, tag @luxelineglobl. On another platform, use the official account details supplied by Luxeline. This applies to every relevant published piece, not only the initial promotion.
Clearly disclose the commercial collaboration and that you may earn commission. Make the disclosure easy to notice and understand, using a clear advertising label such as Ad or Advertising where appropriate. Describe your honest experience and do not make false, misleading or unsupported claims. The agreement does not require a false or exclusively positive endorsement.
7. PERMISSION TO REUSE COMPLETED COLLABORATION CONTENT
You grant Luxeline a non-exclusive licence to repost and use completed collaboration content that you knowingly publish or supply for this collaboration, solely in Luxeline’s own brand marketing, including its website and brand social channels. This is an express permission from you; buying or owning the wig does not transfer copyright or automatically license unrelated or private material.
Luxeline may make reasonable format changes such as resizing, cropping, adding captions or adapting layout for those permitted channels. Edits must not misrepresent your experience or create a false endorsement. Luxeline must reasonably attribute your authorship and respect your moral rights. Your name or likeness may be used only as part of that licensed collaboration material, not as a separate general personality endorsement.
You retain copyright. The permission has no fixed contractual expiry for completed collaboration content already knowingly licensed. Ending future participation does not itself remove that permission, but its purpose and scope remain limited as above and are subject to mandatory rights and any lawful withdrawal or termination. Discuss a use or removal concern with Luxeline in writing so both parties can address the particular content and circumstances.
Only rights you own or are authorised to license are covered. Tell Luxeline about any photographer, music, performer, likeness or platform restrictions before reuse. Luxeline must respect those limits and obtain further permission where needed. The licence does not grant exclusivity, copyright ownership, independent third- party commercial licensing or AI-training rights. Broader uses require a separate written agreement. Neither party receives social-account passwords or account access through this permission.
8. PERSONAL INFORMATION AND RECORDS
We use account, application, offer and order details, electronic acceptance records, and referral, delivery, return, commission and payment evidence to verify and administer the program, fulfil orders, settle commissions, prevent fraud and resolve concerns.
Information is handled under the published privacy policy at https://luxeline.com.au/privacy/ and applicable privacy law. Contact info@luxeline.com.au to ask about your information, seek access or correction, or raise a privacy concern. Program administration does not require a social-account password. Do not misuse or publish customer information you legitimately receive through the program. This agreement does not turn private or unrelated material into licensed marketing content.
9. FAIR ENDING CHANGES AND RESOLVING CONCERNS
Either party may end future participation by written notice. Where a concern can reasonably be corrected, the parties should explain it and allow a reasonable opportunity to respond or correct it. A temporary pause may be justified to address reasonably suspected fraud, unlawful promotion or account security risks; explain the reason and review the concern fairly.
Luxeline may deactivate the continuing link and code when participation ends. Eligible sales attributed before deactivation remain assessed and payable under section 5, including its return and adjustment rules. Ending participation does not itself erase accrued eligible commission, create a penalty or turn the purchased wig into an additional repayment debt. The completed-content licence remains limited by section 7.
Material changes to the accepted commercial terms require agreement and operate prospectively. They do not retrospectively replace a recorded accepted offer, commission entitlement or licensed-content scope. If a future arrangement is not agreed, either party may end future participation without forfeiting amounts already earned under the accepted terms.
Raise a dispute or review request with info@luxeline.com.au so both parties can consider the relevant records and try to resolve it fairly. Neither party is the final judge of its own compliance. Nothing requires you to waive a lawful remedy or prevents either party using a competent court, regulator or other available dispute process.
10. PURCHASE RIGHTS AND GOVERNING LAW
All ambassador purchases remain subject to applicable Luxeline purchase terms and the published refund and returns policy. The seven-day commercial return window is additional to mandatory rights. Nothing in this agreement excludes consumer guarantees or applicable cancellation, withdrawal, privacy, copyright or other rights that cannot lawfully be excluded.
Western Australian law and applicable Australian law govern this agreement. The parties submit to the non- exclusive jurisdiction of competent Western Australian courts, without removing mandatory rights or remedies available in another relevant market.
11. ACCEPTANCE AND INDIVIDUAL APPLICATION RECORD
Your programme acceptance identifies your name, verified signup email, exact agreement version and actual acceptance time. Before payment, confirm all products, configurations and quantities, each unit’s agreed ambassador price including tax and delivery, the order total and currency. Ask for a correction if any detail is wrong; the recorded pricing basis is retained.
Luxeline links the final authorised checkout offer, your confirmation and the order to your programme acceptance. The version date is not your acceptance date. Each purchase code is bound to its order when used and cannot be used for another order. Multiple eligible products and quantities may be included in each order. Later eligible orders link to this programme acceptance and do not require another programme form. Referral benefits require confirmed successful payment for the initial qualifying purchase.
12. AGREEMENT ACCEPTANCE RECORD
Accept this programme for yourself by entering your full name, expressly agreeing and submitting the form. No company signature or handwritten date is required. You cannot act or sign for Luxeline. Choose eligible products and quantities and confirm the final order price before payment.
APPLICANT ACCEPTANCE RECORD
Luxeline keeps your verified signup email and identity, typed full name, affirmative programme acceptance, exact agreement text and version, and actual system-recorded submission and acceptance times. Each later authorised checkout offer, cost evidence, your confirmation, purchase code and order are linked to that record. Copies are available from info@luxeline.com.au.
PRODUCT CHOICE AND CODE USE
After valid programme acceptance and email confirmation, your initial purchase code is issued to the same verified email. Repeated submissions, processing or email retries do not create a duplicate membership or code. After the initial qualifying payment is confirmed, active eligible ambassadors may obtain codes for later eligible orders through their account portal under section 2. Choose eligible products, configurations and quantities. Each unit’s agreed ambassador price follows section 2 and includes tax and delivery. The order total is the sum of those unit prices, with no added checkout shipping. Your own purchases, including the initial and later purchases, earn no referral commission. Confirm all details and any changes before payment. A current recorded pricing basis is required before payment; it may be an owner-approved estimate as described in section 2. Continuing referrals activate once, only after accepted terms and verified successful online payment for the initial qualifying purchase.
PROGRAM CONTACT DETAILS
Email info@luxeline.com.au